Hire Support Writers Now!

Hannah W
Customer Ratings:
601 reviews
Matthew T
Customer Ratings:
1894 reviews
Elizabeth T
Customer Ratings:
574 reviews

Why hire a software support writer?

Now and then, users encounter problems while using various software, and they turn to software support. A software support writer understands the multiple platforms that offer support engagement with their users, e.g., online, on the phone, or at a desk. They are also knowledgeable about the various tasks carried out by software support.

For example:

  • Documentation of user guides, manuals, and other customer correspondence

  • Administration of SQL databases

  • Software monitoring

  • Escalation and reproduction of reported technical issues to the development team

  • Logging and resolving customer issuer through phone, email, or in-person

  • Supporting new personnel in programs, software, and operational instructions

  • Recording issues and solutions to troubleshoot guides

Skilled software support writers can easily document this information because they have a deep understanding of the software. Despite what end of the support your readers fall on, these writers can comfortably communicate all matters of software support. Software support writers offer vital information.

Sign up for Scripted to find a hard working writer to meet your content marketing goals.

What Do You Get On Scripted?

Any Content Type

  • Blog Posts
  • Press Releases
  • Social Media Posts
  • Product Descriptions

Real, Vetted Writers

  • User Reviews & Success Metrics
  • Browse Writing Samples By Topic
  • Writers Pitch Blog Ideas
  • 24-hour Turnaround Available

Complete Solution

  • 100% Original Content
  • User-friendly Ordering
  • Instant Start Projects
  • Content Promotion Strategy

Browse Our Top Support Writers

Search top support writers to write high-quality content for the support industry. As a Scripted member you will be able to reach out to them directly, negotiate price, and start short or long-term assignments with ease.

Zachary lives in Maine, where he began working as a full-time freelance writer and proofreader more than a decade ago. He authored and published a paperback book in 2016. Zachary also edited two print newsletters at one time. During his time in college, he successfully completed Technical Writing and College Writing courses. The experienced author always strives to perform comprehensive research, avoid the passive voice and proofread text thoroughly. Each paragraph features a variety of sentence structures. These techniques create an enjoyable reading experience while maximizing clarity and accuracy.

Customer Ratings:
14 reviews

Creative technologist. I love exploring and evaluating software technologies in general. Experienced with server-side development, Machine learning, and Distributed applications (including Blockchain). Author of "What the f*ck Python?" project on Github, and "Hands-on Reinforcement Learning with Tensorflow" course on Udemy.

Customer Ratings:
1 reviews

Sarah H

Last online 1 day

My name is Sarah Huard. I have experience as a writer in a variety of industries, including but not limited to health and medicine, fitness, software and technology. I have completed over 250 projects for satisfied clients, and I have never had a negative client review. I am committed to providing clients with the ideal experience and the ideal content for every need.

Customer Ratings:
26 reviews

Betsy S

Washington, United States •

Betsy Stanton is a professional content writer who has worked through Scripted since 2012, researching and writing on a broad range of topics. Her employment background includes market consulting, real estate, non-profit organizing, healthcare-related social work and community college ESL teaching. She is also a literary writer (under a different name), and her short fiction, poetry and essays have appeared in respected journals. She has a Bachelor of Science degree from the University of California, with coursework that included biology, physics and calculus. Her graduate work at the University of Washington School of Social Work led her into private consulting in personal finance, business practices and digital marketing. She is a careful, enthusiastic researcher who enjoys matching her writing tone to each client’s unique needs. She...

Customer Ratings:
294 reviews

Matthew T

Louisville, Kentucky, United States • Last online about 4 hours

With more than two decades of writing and optimization experience, I know how to keep readers engaged, mimic brand voices, and get first-page rankings on search engine results. I have written for companies in diverse industries, including emerging technologies, wellness, consumer apps, enterprise software, UI/UX, outsourcing, and education.

Customer Ratings:
1894 reviews
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Read Sample Support Blog Posts

The best way to find the perfect support content writer for your business is to read writing samples they have published in the past. All Scripted writers offer writing samples to potential clients to showcase their talent and experience. Check out these blog posts from a few of our support writers:

Tracking Cryptocurrencies via SMS Alarms using JavaScript, Node.js and Twilio

Bitcoin, Ethereum, Ripple, Bitcoin Cash, Dogecoin, Litecoin—the list of cryptocurrency coins is endless, and new technologies are emerging daily. In this tutorial, we are going to create an app that sends SMS text messages whenever a cryptocurrency's market value crosses a price threshold. Cryptocurrency investors can sit back, let the market do its thing, and wait for opportunities instead of compulsively checking the markets!

Following Along

For the purpose of this tutorial, I have set up a repository with the complete code hosted Github: https://github.com/ssenkus/coin-sms-alert. You will be able to build everything you need by following the steps in...

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A Digital Framework for Cross-Organizational Collaboration

By the end of this year, more than half of enterprises overall, and 80% of those in the middle of digital transformation, are projected to join some sort of a strategic partnership with digital partner firms, both in and beyond their respective industries. That comes from a study by the IDC, which suggested that this marks the tipping point for the widespread adoption of digital ecosystems.

IDC's Sr. VP Frank Gens declared, "We are at an inflection point as digital transformation efforts shift from 'project' or 'initiative' status to strategic business imperative. Every (growing) enterprise, regardless of age or industry,...

Read More

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