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- UI and UX Design
- Programming Languages
- Word Processing
- Open Source Software
- Antivirus Software
- Machine Learning (ML)
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- The Internet
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Find Your Perfect Support Writers
Search top support writers to write high-quality content for the support industry. As a Scripted member you will be able to reach out to them directly, negotiate price, and start short or long-term assignments with ease.
Why hire a software support writer?
Now and then, users encounter problems while using various software, and they turn to software support. A software support writer understands the multiple platforms that offer support engagement with their users, e.g., online, on the phone, or at a desk. They are also knowledgeable about the various tasks carried out by software support.
Documentation of user guides, manuals, and other customer correspondence
Administration of SQL databases
Escalation and reproduction of reported technical issues to the development team
Logging and resolving customer issuer through phone, email, or in-person
Supporting new personnel in programs, software, and operational instructions
Recording issues and solutions to troubleshoot guides
Skilled software support writers can easily document this information because they have a deep understanding of the software. Despite what end of the support your readers fall on, these writers can comfortably communicate all matters of software support. Software support writers offer vital information.
Sign up for Scripted to find a hard working writer to meet your content marketing goals.