Use the Internet as Your Help Desk for Technology Questions

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Mobile phones, tablets and laptops have transformed how we work and communicate but many of us struggle when these technological marvels malfunction or don't operate the way we want. Before you take your misbehaving device to your local computer or phone store, there are simple ways to use the internet to solve technology problems on your own. Learn about the most useful websites, social media outlets and message boards that can save you time and reduce your frustration when dealing with these issues.

Carol S

Philadelphia, Pennsylvania, United States •

I have a two-track career: I am an attorney currently practicing law with one of the US's largest national law firms. I'm a graduate of the University of Michigan Law School, where I was Book Review Editor on the Michigan Law Review. One of my first published pieces of writing was my student Note, published in the Law Review. I have also written for trade magazines about legal concepts and small business-related topics, creating accessible and clear articles designed for a nonlegal audience. My second career is as a writer, designer and editor in the craft field. I've had five knitting books published by national publishers like Lark Crafts/Sterling and F&W Media; scores of articles about knitting and other fiber-related topics published in leading magazines such as Vogue Knitting, Interweave Knits, Creative Knitting, KnitSimple, Noro...

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