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Intro with a brief overview of how HR is already using technology to be more efficient. Discuss these 4 burgeoning areas: 1) Providing online access to employees for HR functions (i.e. tax forms, check pay, change address). 2) Using Analytics to help management make informed decisions with enhanced objectivity. 3) Social collaboration tools -- instant messaging, conversation platforms, video communication. 4) Using AR/VR in employee training.