Can Help Center/Customer Support Software Help Your Online Business?

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Help Center software is being touted everywhere online, but can it really help your online business? Here's a look at how help center/customer support software can streamline your customer service issues, help your support agents, and improve sales.


Keely B

Key West, Florida, United States • Last online about 6 hours

As a business writer, feature writer, music/theater critic, columnist and blogger, for more than two decades Keely Brown has been a regular contributor to nationally-known newspapers and websites. Keely is the recipient of a Colorado Press Association Award for feature writing, and a Best of Atlanta award for her daily radio show. Keely is also a career musician, and has toured throughout the US and Europe, performing for dignitaries such as the Queen of England. As a singer, she has been profiled on CNN, National Public Radio and BBC Radio/Television.

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