VoIP Security Risks

This is a writing sample from Scripted writer Katherine Williams


VoIP (Voice Over Internet Protocol) is a service that allows employees to make phone calls through the internet rather than through a traditional landline or cell phone. It allows them to be in touch with their team and work from any location with an internet connection.

With remote work on the rise, VoIP technology has become an indispensable part of business operations. This way, employees can protect their identities by making secure calls from their homes in, say, Abilene, TX, or Anchorage, AK. However, unsecured VoIP software leaves companies vulnerable to major security breaches.

In the following sections, Advanced VoIP Solutions outlines ways to reduce this vulnerability to security risks.

Top 4 Security Risks to Watch Out For

As the internet continues to change and advance, there are new ways that hackers can attack companies. One of the most important ways that a company can protect itself is by securing its VoIP system.

However, it is not uncommon for these systems to be unsecured. This means that all sensitive data that is passed through the phone is easily accessible and vulnerable to hackers.

When evaluating your VoIP, there are some risk factors you need to be on the lookout for.

1) Unsecured Network Connections

With an unsecured internet connection, the risk of a cyber-attack is increased because hackers can easily obtain personal information from employees who use the internet to make calls. This is because hackers can easily access the system using various methods like DoS attacks, brute force attacks, social engineering, etc.

To prevent cyber threats, it is important that the company makes sure each device on their network has an active security solution installed such as strong encryption and anti-spoofing technologies.

2) Poor Passwords or No Password

To avoid VoIP breaches, secure VoIP systems rely on their users to have secure passwords to access them. Without these passwords, hackers can get into the system and steal sensitive information.

Tips for creating a secure password:

  • Use at least 12 characters in the password.
  • Use alphanumeric characters or symbols (e.g., $, !).
  • Don't use personal information in the password.
  • Don't use words that sound similar to personal information.

3) Unpatched VoIP Software or VoIP Software Without Security Updates

With the rise of technology, users are more likely to be using and installing software without any security updates. There are several security risks associated with using unpatched software, like potential security breaches, data theft, loss of calling features, or sensitive information being leaked.

Ensure that your VoIP system is going through regular updates, both from the manufacturer and by your employees at home.

4) Weak Cyber Defense

Weak cyber defense is a huge risk for any company with a VoIP system because it can be exploited by hackers and leave the organization vulnerable to attacks. Weak cybersecurity can lead to downtime, decreased productivity, and more demand for services to fix the damage done.

Some examples of weak cyber defense include:

  • Using outdated versions of software.
  • VoIP systems without authentication or encryption protocols.
  • Poor password security practice.

Final Steps:

VoIPs can be incredible tools for small businesses and major companies alike. However, using a VoIP that follows proper safety protocol is an absolute must.

To choose the most secure VoIP, Advanced VoIP Solutions offers 4 ways to follow safe practices:

1) Guard your endpoint devices and make sure that the software stays up to date.

2) Use end-to-end encryption for voice calls over the Internet to protect communications from eavesdropping and snooping parties.

3) Ensure your company and remote-workers' network connections are secured by 12-bit, complex passwords.

4) Choose Advanced VoIP Solutions from the very beginning to receive up-to-date VoIP technology protection that covers all forms of DoS, vishing, and malware attacks.

Advanced VoIP Solutions ensures that each of the above concerns (and many more) are addressed with the utmost concern and care for your company. Schedule a consultation to learn more today!

Written by:

Katherine Williams
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Katherine is a fast-paced and responsive writer and editor with 10+ years of industry experience creating SEO-rich content that converts for blog posts, product descriptions, ad copy, ebooks, and more. She specializes in several niches, such as: -Business -Finance -Technology -Marketing -Education -Entertainment -Lifestyle -Travel -Politics -Religion Katherine is capable of producing up to 15.000 words in 24-hours of ready-to-post content. She is TEFL-certified and can work with native English, non-native English, and German copy.
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